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Terms of agreement for GoMore Keyless

Prior to installation of GoMore Keyless, you must agree to the following terms:

Subscription, price and termination

  • The keyless subscription is free of charge for the first three months. Thereafter do you pay SEK 200 per month for leasing cars through GoMore and SEK 300 for privately owned cars.
  • The subscription period begins when the Keyless device is installed in your car.
  • The subscription is charged from the balance of your GoMore profile. If there are insufficient funds in the balance of your GoMore profile, GoMore will charge the outstanding amount from any payment card connected to your GoMore profile or by sending you an invoice.
  • The subscription is automatically renewed until you choose to cancel it.
  • By installing GoMore Keyless you sign up for a minimum usage of three months. After three months you can contact GoMore if you wish to cancel your GoMore Keyless subscription
  • In order to cancel the subscription, this must be done by writing too keyless@gomore.se The subscription terminates when the cancellation is confirmed, and the Keyless device is uninstalled.
  • If you deactivate your car profile from the GoMore platform or do not want to rent out your car for a period of time, your subscription will not be terminated as GoMore will continue to hold costs for the device as long as the device is installed in your car. If you wish to cancel the subscription, it must be done in writing as described above.

Installation and uninstallation

  • It is your responsibility to drive the car to/from the workshop in case GoMore is unable to provide its own technicians.
  • It is your responsibility to be available to hand over the car key at installation and uninstallation. 
  • GoMore pays for the installation and uninstallation of the Keyless device.
  • Prior to installation in a GoMore leasing car, there has to be at least 11 months left on the leasing contract.
  • After installation, you must confirm to GoMore that all functions work as intended within 7 days. The Keyless functions cannot be activated for renters before GoMore has received this confirmation.
  • You can request to have the device uninstalled at any time. The handling time can take 30 days from the request is confirmed, until the device has been removed from your car. The request of uninstallation must be done in writing too keyless@gomore.se.
  • If you do not show up for a scheduled booking, you must pay a fee of up to SEK 1500. If you wish to re-schedule a booking, this must bee done no later than 48 h before the time of the booking. If this isn't done within 48, you will be charge the no-show fee of SEK 1500. 
  • GoMore can never guarantee that the Keyless Device is compatible with your car, this is something we cannot guarantee until the installation is done.
  • Not all car models support automatic reading of fuel and milage. Here values will be noted manually by renters through the app. Other features of the car, for example automatic folding of side mirrors, may be disabled during Keyless Rental.
  • If you have the keyless device installed in a GoMore leasing car, it is your responsibility to cancel the subscription, and schedule the uninstallation and return of the keyless device to GoMore, before the leasing car is delivered back to one of GoMore’s leasing partners.
  • If the Keyless device is not returned to GoMore or is returned with damages, a fee of SEK 6000 will be charged.
  • Uninstallation, repair, or any form of physical interaction with the Keyless device must be performed by a GoMore-approved mechanic.
  • GoMore also does not cover any costs for transport to/from the workshop or the like, regardless of whether the installation is successful or not.

Requirements to the car

  • The car has a centralized locking system.
  • The car has a spare key.
  • The car is approved for driving in Sweden.
  • There are no active warning lights in the dashboard indicating issues with the vehicle.
  • The car has an active parking license with free parking to one or several areas, or a private parking spot, which is always free and available.
  • The car is parked in a public accessible location with reliable mobile data coverage.
  • The car will be registered on the GoMore platform, active for rentals.

Other requirements

  • The car is only to be rented out on GoMore’s platform.
  • If the car, with GoMore Keyless installed, is available for rent on other platforms or any other place outside GoMore's platform, GoMore reserves the right to charge you SEK 7000 and require the device immediately uninstalled from the car at your expense.
  • GoMore reserves the right to uninstall the keyless device from your car, if you fail to uphold the above and our rental terms and conditions. The keyless device is only rented by you, but is the property of GoMore. If asked to return the box, you must do so within 30 days.
  • Small wear and tear damages, which are not visible on photos in the rental contract, are at your own risk and that GoMore cannot be held responsible for such damages in any way.
  • In case of a damage during a rental that is not reported in the app, the owner must report the damage to GoMore Support within 48 hours in order to make an insurance claim. Read our insurance terms for rental here.
  • Information about your car, including its location, will be shared with GoMore for enabling Keyless rental bookings. Moreover, you agree to our Privacy Policy. Including how data from the Keyless device is used.
  • During a rental, you are not allowed to interact with the car or check the car’s location via any other technologies that have access to the car (for example the car manufacturer’s app).
  • You must test that the immobilizer works properly and the car cannot be started with the key when it is locked with the GoMore app before activating GoMore Keyless. When Keyless is activated on your rental ad, you confirm that the immobilizer works as intended.
  • You are responsible for testing the immobilizer ongoingly and in case of any irregularities, you must secure the car and contact GoMore immediately to get it fixed.
  • You are always responsible for locking the car via the GoMore app before a Keyless rental and checking that the doors are correctly locked.
  • You only place the key in the car when you have an upcoming rental and as close as possible to the start of the rental period and retrieve the key from the car's glove compartment at the end of the rental. If you want to keep the key in the car frequently or more permanently, GoMore recommends that you keep the key in an RFID pouch, which is kept in a locked key box inside the glove compartment.
  • If you experience problems unlocking or starting the car, you must contact GoMore before sending the car to a workshop. GoMore does not cover any costs for workshop visits caused by the Keyless Unit, which could have been remedied via GoMore Support or by examination by our own mechanic. You can contact GoMore on all weekdays from 09:00-12:00 and from 13:00-17:00 on phone number: +46 313 045 666. Outside our opening hours, you can contact our emergency phone on: +46 31 767 16 66.
  • GoMore’s rental insurance covers during the rental period, which is documented in the booking and rental agreement of the car. GoMore can under no circumstances be held responsible for theft or loss of the car outside of rental periods.
  • GoMore is not liable for any costs e.g. loss of rental income in connection with malfunctioning of the Keyless device.
  • Before installing Keyless, the car must be registered and you as a car owner must have created a car profile on GoMore with the corresponding car license plate number.

Data sharing

  • GoMore will share your name, email, phone number, and car registration number with the relevant partner mechanic(s) for installation and uninstallation of the GoMore Keyless technology. The mechanic partner(s) will act as independent data controllers. The legal basis for sharing your personal information is GDPR article 6 (1) (b) of the GDPR as the transfer of your personal data is necessary to comply with the contract entered into regarding the Keyless technology and as the mechanic partner(s) will use the personal data for own purposes in this connection.

Changes to terms

  • GoMore may change the above terms, including fees and prices with a minimum notice of one month. Price increases may be the result of price inflation, market developments, increases in the costs of GoMore, or the need for increased profitability and earnings.
  • You are always in your right to cancel your subscription, if the monthly subscription price is increased by GoMore. Cancellation must be done in writing to keyless@gomore.se no later than one month after the price increase was announced by GoMore.

Complaints

  • Please contact us at keyless@gomore.se if you have a complaint about your subscription.
  • If your complaint does not give a satisfactory result, you can appeal to one of Swedens complaints boards.

 

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